Frequently asked questions
Everything about NaisTV's content, Drama Coins, unlocking and refunds.
What is NaisTV?
NaisTV is an original BL (Boys’ Love) story-driven mini-drama app operated by Curicat (Hong Kong) Technology Limited, a Hong Kong incorporated company. All series are produced in-house and offered through NaisTV with free previews and Drama Coin-based unlocking. Curicat will launch more apps in the future.
What kind of content is on NaisTV?
NaisTV focuses on original BL (Boys’ Love) story-driven mini-dramas centred on romance, drama and character stories. All series are original story-driven works with no explicit adult material, reviewed internally before release. The platform hosts no user-generated content.
Is NaisTV free?
You can download the app and watch the open preview content of every series for free. You only need Drama Coins if you want to unlock specific episodes or a whole series — whether and how much to spend is entirely up to you.
What is a free preview?
Every series opens part of its content for free previewing (usually the first episode or the opening minutes), so you can judge the story and production quality before buying Drama Coins. No payment details are required to preview.
How do I buy Drama Coins?
Choose a Drama Coin package inside the NaisTV app and the Drama Coins arrive instantly. Packages are one-time purchases (see the pricing page); the Drama Coin quantity and amount due are displayed in full before you confirm any payment.
How do Drama Coins work? Do they expire?
Drama Coins unlock series content: per episode or per whole series, with each series showing its exact Drama Coin cost on its page in the app. Drama Coins never expire — simply top up again when you run out. Drama Coins cannot be transferred or exchanged for cash.
Does NaisTV auto-renew?
No. NaisTV offers one-time Drama Coin purchases only. There are no subscription plans, and therefore no auto-renewal, recurring billing, or trial that converts into a paid plan. Every charge happens because you confirmed it yourself inside the app.
Which payment methods are supported?
Top up Drama Coins directly inside the app — the checkout page always shows the full amount due, and available payment methods are those displayed in the app. We are gradually adding international payment methods and more currencies. Payments are processed by licensed third-party payment providers — we never handle your card details.
How do I request a refund?
If Drama Coins fail to arrive, you are charged twice, or unlocked content will not play, email service@curicat.vip within 7 days of payment with your order number and a description (or screenshots). We respond within 1–2 business days. See the full Refund Policy.
How long can I watch unlocked content?
Unlocks are one-time purchases: once unlocked, the content stays watchable with no further payment required.
How do I install the iOS version?
The iOS version is in open beta via Apple TestFlight: go to the download section on the Product page and tap "Join the iOS Beta (TestFlight)" (requires an iPhone with the free TestFlight app installed). The official App Store release will follow once it passes review, and the download section will be updated then.
How do I contact customer support?
Email service@curicat.vip anytime — we reply within 1–2 business days. For payment issues, please include your order number so we can help faster.
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